Privacy policy

This Privacy Policy explains how Canadian Pet Supplies ("we", "us", "our") handles your personal data when you visit, use, purchase from, or interact with canadianpetsupplies.ca (the "Site") or our services. By using our Site, you agree to the collection, use, and sharing of your information as outlined here. If you disagree, please do not use our Services.

What We Collect & How We Use It

  • Direct Information: We collect your name, address, contact details, payment info, account credentials, and messages when you use our services.

  • Usage Data: We use cookies and similar tools to collect device information, IP address, and how you interact with our Site.

  • Third Parties: We may receive data about you from partners like Shopify, payment processors, and marketing platforms.

We use this data to:

  • Fulfill orders, manage accounts, and improve services.

  • Send updates, offers, and related communications.

  • Detect fraud and secure our services.

  • Comply with legal requirements and resolve disputes.

Your Rights & Choices

You may:

  • Access and request correction or deletion of your personal data.

  • Withdraw consent or limit processing.

  • Opt out of marketing communications—simply use the unsubscribe link.

  • Appeal a decision or request under applicable law.

Sharing & Security

We may share data with:

  • Service providers (shipping, payments, analytics, support).

  • Business partners for marketing purposes.

  • Affiliates or during business transfers or legal obligations.

While we strive to protect your data, no system is completely secure. Please avoid sending sensitive information via unsecured channels.

Updates & Contact

We may update this Policy. When substantial changes are made, we'll update the “Last updated” date. Please review this page periodically.

Questions or requests? Contact us at Customerservice@canadianpetsupplies.ca.